House Entertainment

Satisfaction Survey


Event Date: Saturday, October 24, 2009
Event Type: Wedding
Event Location: Pasadena - Cravens Estate
Event Staff: Sam
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
System Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Lighting Effects: Excellent
Equipment Appearance: Excellent
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon?
Additional comments or suggestions? Sam did a great job. We really asked a lot of him - 3 locations, three "types" of music, a challenging room layout and he totally delivered. He actually made it look easy and totally put me at ease. Thank you very much for a very fun evening. Well done!
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Michele Kauffman
Email: michele90069 <at> yahoo.com
Phone: 213-840-2112

Survey Submitted on Tuesday, October 27, 2009