House Entertainment

Satisfaction Survey


Event Date: Sunday, May 24, 2009
Event Type: Wedding
Event Location: Pasadena
Event Staff: Sam
   
Quality of Customer Service via Telephone: Good
Quality of Customer Service via Internet: Good
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
System Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Lighting Effects: Good
Equipment Appearance: Excellent
Overall Customer Service: Excellent
Planning Assistance: Fair
Entertainer's Cooperation with Other Vendors: Good
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon? At our initial meeting we decided that we would meet again two weeks before the wedding. That didn't happen and, in retrospect, that would have been helpful. That's our only suggestion.
Additional comments or suggestions? The performance and attitude at the event were great. Fun music and an upbeat presentation played a huge part in our wonderful night. We really appreciated the service and would gladly recommend DJ Sam House to others.
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Chris Jervey
Email: cjervey <at> gmail.com
Phone: 310-963-4161

Survey Submitted on Friday, July 24, 2009